Protecting your privacy is important to Health Savvy, LLC. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Health Savvy, LLC Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Who we are
Our website address is: deeprecovery.com and is owned and operated by Health Savvy, LLC.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Our comments are handled by Disqus. To submit a comment you must have a Disqus account and have accepted their terms of use.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
This website uses contact forms to allow you to submit emails to us. When doing so you will need to accept a checkbox that agrees to use storing your email and information in our email servers.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
This website uses three cookies from Google Analytics and are listed below.
_gid – Google Analytics
_ga – Google Analytics
_gat – Google Analytics
GPS – youtube.com
YSC – youtube.com
PREF – youtube.com
VISITOR_INFO1_LIVE – youtube.com
The following cookies are used in our store to save your basket and cart progress.
woocommerce_cart_hash WooCommerce
None of these cookies collects personal information and IP addresses are anonymized.
We also use live chat services from SnapEngage which load the following cookies to make our chat service work.
SnapABugVisit – SnapEngage
SnapABugRef – SnapEngage
SnapABugHistory – SnapEngage
Opt-Out of Cookies
If you would like to turn off Google Analytics tracking across all websites you can learn how to do so by clicking the link below.
Turn off Google Analytics Cookies & Tracking
If you want to learn how to control and turn off cookies in your specific browser follow the links and instructions below.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari Desktop
Cookie settings in Safari iOS
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Some videos on our website are served from YouTube. YouTube uses cookies to collect information about the user’s computer or the user watching a video.
YouTube uses cookies to help maintain the integrity of video statistics, prevent fraud and to improve the website experience, among other things. YouTube uses cookies on both youtube.com and on videos embedded from youtube.com.
To learn more about YouTube’s privacy practices and the cookies that it uses, please visit http://www.youtube.com/t/privacy_at_youtube
Analytics
This website uses Google Analytics to provide our analytics and reporting services so we can estimate our traffic and website performance.
This requires two Google Analytics cookies.
You can opt-out of Google Analytics data collection with the Google Analytics Opt-out Browser Add-on.
You may also wish to refer to this website for additional information about disabling cookies from your browser: http://www.allaboutcookies.org/manage-cookies/.
Who we share your data with
We do not share or sell your personal data to other organizations for commercial purposes, except to provide the products or services you’ve requested, when we have your permission or if we need to comply with law enforcement authorities.
We share information with only a few third parties that include.
Google Analytics – No personal data is shared.
Gmail – Who provide our email services act as our data processor for emails.
Mailchimp – Who privide our email marketing services.
We will not share your data with anyone else unless legally obligated to do so.
Collecting other personal information
When you browse the Health Savvy, LLC web site, you are able to do so anonymously. Generally, we don’t collect personal information when you browse – not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Like many web sites, the Health Savvy, LLC web site uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of our web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.
In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Why we collect personal information
Health Savvy, LLC collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, promotions, special offers, and other information we think you’d like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products. Moreover, we may collect your billing and shipping information for processing an online purchase.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you email us we store the contents for 5 years but tend to clean up our email inboxes on a regular basis so may delete the data much sooner.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Additional information
How we protect your data
Health Savvy, LLC places safeguards to protect against the loss, misuse, unauthorized access and alteration of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet.
Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions.
How we collect personal information
We collect information about you in several ways. For example, we ask for your contact information when you correspond with us or ask to be included in an email mailing list. We collect and store the information you provide in a secure database.
When we disclose personal information
Your personal information may be shared with other Health Savvy, LLC business units. They will protect your personal information in accordance with the Health Savvy, LLC Customer Privacy Policy.
Health Savvy, LLC also works with other companies that help us provide products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your refills or replacement products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with our policies.
Health Savvy, LLC will not obtain your consent before disclosing your information to third parties.
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
Access to your personal information
You always have access to the information we have about you. If you would like to review other personal information that Health Savvy, LLC may have about you, email us using our contact form.
What data breach procedures we have in place
If there is a data breach we commit to abiding by the GDPR regulations for informing those affected within 72 hours.
What third parties we receive data from
We receive data from Google Analytics that helps us determine the best performing content, times of the day etc, however, we do not collect any personal or private information. Everything is anonymized and gives us a holistic view instead of data on individuals.
Use of External Links
This website may contain links to different websites.
We cannot guarantee the accuracy of the information found at any external sites.
Any information on external websites we link to cannot be considered an endorsement by us.
Policy Changes
We reserve the right to update the privacy policy at any time with or without prior notice.
However, be assured that if the privacy policy changes in the future, we will not use the personal info you submitted to us under this policy in a way that is materially inconsistent with the existing version, without your prior consent.
Our company-wide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every Health Savvy, LLC employee. Health Savvy, LLC does not knowingly solicit personal information from children or send them requests for personal information.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
The Health Savvy, LLC Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
Please contact us using our contact form to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints about privacy.
©2014 Health Savvy, LLC. All Rights Reserved.
Last Updated June 2018.